Earlier this month in Healthcare Finance News, an article called “8 kinds of waste driving healthcare costs” really caught my attention. I was pleased to see that healthcare transportation has become part of the national healthcare dialogue. Marc Hafer, author of the book Simpler Healthcare, shared his views on eight different areas that could “inhibit patient flow, add cost, increase poor quality and infection and decrease patient and clinician satisfaction.”
First on the list: “transportation.” We know from our discussions with healthcare supply chain managers that transportation is not a core competency of healthcare systems or providers. But, while many organizations outsource many other areas (laundry, food service, EMS), a large number continue to retain their own transportation operations, often with minimal technology for tracking.
But perhaps the tide is turning.