I strongly believe that healthcare transportation is one of the missing links in healthcare today – a missing link in improving care quality, accountability and the patient experience. Seeing articles in the news about healthcare transportation gives me confidence that perhaps I am not the only one with that belief.
One such article from the May 2011 cover story of The Journal of Healthcare Contracting titled “Get on the Move!” by Robert Handfield, Ph.D, was especially interesting. In the article, Dr. Handfield reveals the results of his survey of Integrated Delivery Networks (IDNs) and Healthcare systems, as well as in-depth interviews conducted with executives and providers. His goal in conducting the study was to learn more about how healthcare leaders satisfy their transportation needs and develop a recommended methodology for tackling this important issue.