In the article, Johnson uses the 20th anniversary of the September 11th attacks to reflect on the lives that could have been saved if the Federal Aviation Administration had required commercial airlines to harden their cockpit doors before the attacks. Before 9-11, the extra expense was viewed as unnecessary, but after, essential.
The events of the last 18 months in healthcare have reinforced the need to ensure we are prepared for whatever lies ahead. This is a call out to think beyond the known into the possible and even the improbable.