Healthcare Purchasing News interviews industry experts

By Bonni Kaplan DeWoskin

Over the years, Healthcare Purchasing News has examined freight and shipping. Recently, they took a look at intra-facility practices. I had the pleasure of being one of those interviewed for the article. Here are some outtakes from the article that not only spoke to what those organizations are doing, but how their approach is—in many ways—in sync with MedSpeed’s.

Third-party service companies can offer “a centralized view of same-day deliveries through systems, support and expertise that many healthcare networks lack internally,” noted Melissa Laber, general manager, OptiFreight Logistics, a Cardinal Health, Inc. company.

David Marcelletti, vice chair, supply chain management, Mayo Clinic, said, “Our strategy was to build a high quality intra- and inter-company logistics network that would transform our transportation operations into a strategic asset, providing meaningful, long-term returns across the enterprise. Third-party services play a role in this space because of their competency and agility around building and optimizing the processes, logistics as well as technologies.”

Dan McEvoy, courier director, TRIOSE, also contends that third-party logistics services play an important role. “They can help change health system behaviors through visibility, accountability and process from a strategic level,” he noted. “Innovations can be done through data and analytics. It also takes processes and education to help stakeholders understand the true impact of their choices.”

To successfully deploy intra-company logistics, staff buy-in from the healthcare organization is hugely important. MedSpeed helps providers educate their staffers about best service practices. We work with leadership in every department and leverage technology tools that can automatically suggest lower-cost service options.

“Many organizations have a disjointed model where processes and systems are divided among Supply Chain, Administration, Facilities, Pharmacy, Lab, Mailroom, etc.,” said Mayo Clinic’s Marcelletti. “In an integrated network, if those groups do not utilize a logistics network as a shared service or enterprise organization, fragmentation is exponential.”

It’s our view that the best way to control same-day transportation and shipping costs is to think about the cost holistically and more strategically, which is what we strive for every day.

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